Innate Foods, LLC Privacy Policy

Introduction

This Privacy Policy outlines how Innate Foods, LLC collects, uses, stores, and protects your personal information when you interact with our website, purchase our supplements, or engage with our services ("Services"). We are committed to safeguarding your privacy and complying with all applicable data protection laws.

Information We Collect

• Personal Information:
  When you place an order, create an account, contact customer support, or subscribe to our newsletter, we may collect your name, email address, phone number, shipping address, billing address, and payment details.

• Usage Data:
  When you visit our website, we may automatically collect information such as your IP address, browser type, operating system, website navigation, and timestamps through cookies and similar tracking technologies.

• Health Information:
  In some cases, depending on local regulations, we may collect health-related information to understand your dietary needs and provide personalized supplement recommendations, but only with your explicit consent.

How We Use Your Information

• Order Processing: To process your orders, fulfill your requests, and manage your account.

• Marketing and Communication: To send you promotional emails, newsletters, and updates about our products and services, unless you opt-out.

• Customer Support: To respond to your inquiries and provide customer service.

• Website Improvement: To analyze website usage data and improve the user experience.

• Product Development: To gather feedback and insights to develop new products and improve existing ones.

• Cart Reminders: Innate Foods's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

Sharing Your Information

• Third-Party Service Providers:
  We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, email marketing platforms, advertising platforms, and data analytics providers.

• Legal Compliance:
  We may disclose your information if required by law, court order, or to protect our legal rights.

Your Privacy Controls

• Opt-Out:
  You can opt-out of receiving marketing emails by clicking the unsubscribe link at the bottom of our emails.

• Access and Correction:
  You can access and update your personal information by contacting us at lindsey@hoofprintmarketing.com.

• Data Deletion:
  You can request to delete your personal information, subject to legal retention requirements.

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction, including encryption, firewalls, and secure servers.

Children's Privacy

Our products are not intended for children under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through our website or by email.

Contact Us

If you have any questions about this Privacy Policy, please contact us at lindsey@hoofprintmarketing.com.

Effective Date: January 1st, 2025