Terms & Conditions

Innate Foods, LLC Terms and Conditions

1. Introduction

By accessing or purchasing products from Innate Foods, LLC website or any other platform where our products are sold, you agree to be bound by these Terms and Conditions ("Terms"). Please read these Terms carefully before placing an order.

2. Product Information and Usage

Disclaimer:
Our products are dietary supplements designed to support overall health and wellness. They are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a healthcare professional before starting any new supplement regimen, especially if you have pre-existing medical conditions or are taking medications.
Product Claims:
All claims made about our products are based on scientific research, however these specific statements are not FDA-approved.
Quality Assurance:
We strive to provide high-quality products manufactured in accordance with Good Manufacturing Practices (GMP) standards.

3. Ordering and Payment

Account Creation: You may need to create an account to place orders. Ensure your account information is accurate and up-to-date.
Pricing: Prices are subject to change without notice.
Payment Methods: We accept all major credit cards including VISA, MasterCard, Discover, American Express.
Order Confirmation: Once you place an order, you will receive an order confirmation email.

4. Shipping and Delivery

Shipping Costs: Shipping costs are calculated based on your order total and delivery address.
Delivery Time: We aim to process orders within 2 business days and deliver within 7 business days.
Delivery Address: We are not responsible for incorrect or undeliverable addresses.

5. Returns and Refunds

Return Policy: Innate Foods LLC currently does not offer refunds for product that arrives intact.
Damaged Items: Contact us immediately if your order arrives damaged. If the bottle is punctured or the seal under the lid is broken (indicating that the product is unsafe to consume), please send a photo to lindsey@hoofprintmarketing.com along with your order number to get a replacement product.
Non-Refundable Items: Certain items, such as opened supplements, may not be eligible for a refund.

6. Intellectual Property

Trademarks:
All trademarks, logos, and brand names displayed on our website are the property of Innate Foods, LLC.
Copyright:
The content on our website, including product descriptions and images, is protected by copyright.

7. Limitation of Liability

No Guarantees: We do not guarantee any specific results from using our products.
Liability Disclaimer: Innate Foods, LLC is not liable for any damages arising from the use or misuse of our products, including any unforeseen side effects.

8. Governing Law and Dispute Resolution

Governing Law: These Terms and Conditions are governed by the laws of Nebraska, USA.
Dispute Resolution: Any disputes will be resolved through binding arbitration in accordance with applicable rules.

9. Privacy Policy

Data Collection: We collect personal information in accordance with our Privacy Policy, which can be found on our website.

10. Changes to Terms

Updates: We may update these Terms and Conditions at any time. Please review the latest version periodically.

By placing an order with Innate Foods, LLC, you acknowledge that you have read and agree to these Terms and Conditions.

Do you have any questions about these Terms and Conditions?